1. Introduction
HTML2PDFRocket ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our website and services.
2. Information We Collect
2.1 Personal Information
When you create an account or use our services, we may collect personal information such as your name, email address, and payment information.
2.2 Usage Data
We collect information on how you interact with our services, including IP addresses, browser types, operating systems, referring URLs, and pages viewed.
2.3 Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website, analyze site traffic, and understand user preferences.
3. How We Use Your Information
3.1 Providing and Improving Services
We use your information to provide, maintain, and improve our services, process transactions, and communicate with you about your account or transactions.
3.2 Marketing and Communications
With your consent, we may use your information to send promotional materials, newsletters, and other communications.
3.3 Legal Compliance
We may use your information to comply with legal obligations, enforce our terms of service, and protect our rights.
4. Sharing Your Information
4.1 Third-Party Service Providers
We may share your information with third-party service providers who perform services on our behalf, such as payment processing and data analysis.
4.2 Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities.
4.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
5. Data Security
We implement security measures to protect your information from unauthorized access, alteration, and loss of access.
6. Data Retention
6.1 Regular API Data
Generated files are deleted immediately after processing.
6.2 Batch API Data
Generated files are stored temporarily to allow customers to access the generated file before being permanently deleted.
6.3 API Request Data
API requests are logged and securely kept for limited period of time for troubleshooting purposes.
6.4 Metadata
We securely retain metadata (such as conversion date, size of the file, duration of conversion, and IP address) for analysis and improvement of our services.
7. Your Rights
7.1 Access and Correction
You have the right to access and correct your personal information.
7.2 Deletion
You may request the deletion of your personal information, subject to certain exceptions.
7.3 Opt-Out
You can opt-out of receiving marketing communications from us by following the unsubscribe instructions included in our emails.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website and updating the "Effective Date."
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at support@html2pdfrocket.com.
Effective Date: 1 September 2024